Contact Us

14 Day Returns


14 Days Return policy guidelines:

  • Returns accepted within: 14 Days
  • Refund given as: Money Back
  • Return shipping paid by: Shenoa&Co.

Additional return policy details:

  • The return period starts on the first day of attempted delivery of the item to the delivery address.
  • Any jewelry that has been sized, set, unset or otherwise modified, worn or shows signs of wear once they have been received is not returnable. All items must be returned in their original condition.
  • The refund will be in the same form as the purchase was made.
  • Refunds shall be issued after verification of the merchandise, which may take up to 5 business days.
  • Shipping charges are not refundable
  • Certification and labor costs are also non-refundable.